Insurance claim management
Roofing insurance claims and storm damage restoration are what we specialize in
Full-service claim management from pre-inspection through completion certificates, with certified adjusters on staff and free inspections whether or not the roof turns out to be a claim.
Chapter 01
The six steps, in the order they actually happen
We run every claim the same way, start to finish: pre-inspection, claim submission, bidding and scope assessment, construction, final inspection, then invoices and completion certificates. Pre-inspection means someone gets on the roof before a single form is filed, photographing the slopes, the flashing and the soft metal, and writing down what is actually there. Claim submission puts that documentation in front of the carrier in the shape they expect to see it.
Bidding and scope assessment is where most claims get won or lost, because it is where the carrier's number and the real cost of the repair either match or do not. Construction is the work itself, built to the approved scope. Final inspection checks the finished roof against that scope line by line, and invoices and completion certificates close the file with the paperwork your carrier, and your records, actually need.
Crew mid tear-off with synthetic underlayment down and shingle bundles staged
What a certified adjuster on your side of the table changes
Our staff includes certified adjusters, people who read scopes and estimating software for a living, not roofers doing their best with a claims form. That matters at the bidding and scope stage specifically, where a carrier's initial estimate can miss items a homeowner would never think to check for: torn flashing, damaged ridge vents, gutter and downspout damage tied to the same storm, code-required upgrades the original roof did not have.
It does not change what actually happened to the roof. It changes whether the paperwork reflects what actually happened to the roof, which is the entire difference between a claim that pays for the real repair and one that pays for a patch.
Chapter 03
The clock: why a claim filed late is a claim argued
Most carriers put a filing window on storm damage, and every week that passes after the storm is a week a roof sits exposed to the next rain, the next round of UV, and the next adjuster's argument that this damage could have come from somewhere else. A claim filed the week of the storm, backed by dated photographs from a real inspection, is close to impossible to argue with. A claim filed two months later, on a roof that has already taken two more storms, is an argument by default.
In that first week we need the same three things every time: access to the roof for the pre-inspection, your insurance information so we can confirm coverage and deductible, and your go-ahead to submit. Everything else, the scope, the bid, the construction schedule, is on us. Inspections are free whether the roof turns out to be a claim or not, and military discounts apply.
MAG Builders, Licensed, bonded and insured. Liability and workers' compensation carried. Call 817-823-7224.
Full workmanship and manufacturer warranties, every job
Every job carries a full workmanship warranty, plus manufacturer coverage from twenty years to lifetime
Call 817-823-7224 while the storm is still recent, or start the file through our contact page and we will get the pre-inspection on the calendar.